Privacy Policy

Liability for content

We we have prepared the content of our Website with great care and diligence. We cannot, however, guarantee the correctness, the completeness, or the up-to-dateness of the content. As service provider we are responsible as set forth in Section 7, Paragraph 1 of the German Act on Telemedia (§ 7 Abs. 1 TMG) for our own content on this Website in accordance with general legislation. In accordance with Paragraphs 8 to 10 of the German Act on Telemedia, however, we are not obligated to monitor information provided or stored by outside parties, or to investigate conditions that may indicate illegal activity. This disclaimer, however, does not affect our obligations to block or remove information in accordance with general legislation. Liability, however, is possible only after the point in time of cognizance of a specific violation of law. Upon cognizance of such violation, we will immediately remove this content. We expressly reserve the right to change, supplement, or delete the Website in part or in entirety without special advance notification, and to terminate publication of the site for a specific time period or permanently.

Liability for links

Our Website contains links to external Websites of third parties, over which we have no control. We cannot therefore be held liable for the content of these external sites. The respective suppliers or operators of such sites are responsible for the content of such sites. At the point in time of linking, the linked pages were checked for any violation of law. At the point in time of linking, illegal content was not evident. Uninterrupted supervision of the linked sites cannot, however, be reasonably expected without specific evidence of violation of law. Once we are aware of violation of law, we will immediately remove such links.


The content and the literary or artistic works on these Web pages as prepared by the Web operators are subject to German copyright law. The reproduction, editing, distribution, or any type of utilization beyond the limits of copyright law requires the written consent of the respective author or creator. Downloads and copies of this Website are allowed only for private and non-commercial use. Insofar as the content on this Website has not been created by its operator, the copyright of third parties has been observed. In particular, content from third parties has been designated as such. If you, however, become aware of copyright infringement, we request that you inform us accordingly. Upon cognizance of such infringement, we will immediately remove such content.

Data privacy

As a rule, visiting our Website is possible without provision of personal data. Insofar as private data (e.g., name, street address, e-mail address, etc.) are collected by our site, this always – to the greatest extent possible – takes place on a voluntary basis. We do not provide these data to third parties without your express consent. Personal data provided within the context of an order or as part of our other service offerings are protected by technical security systems and additional authorization procedures. This applies both to transfer of the data as well as to its storage on our servers. Our data-privacy arrangements are in accord with the German Federal Law on Data Privacy (BDSG) and with the German Act on Telemedia (TMG).
We call your attention to the fact that data transmission via the Internet (e.g., communication by e-mail) can entail security vulnerabilities. Complete protection of such data from access by third parties is therefore not possible.
We hereby expressly forbid the use of contact data by third parties within the context of our imprint obligation for the submission of not expressly solicited advertising and information material. The operator of this Website expressly reserves the right to take legal action in the case of provision of unrequested advertising (e.g., in the form of spam mail and the like).

Data-privacy declaration for the use of Facebook plugins (the “Like” button)

On our Web pages we have integrated plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can identify the Facebook plugins on our pages by the Facebook logo (white “f” on a square blue background block) or by the “Like” button. You can find a list of Facebook plugins here. If you visit our Website and use the Facebook plugin, this will provide a direct connection between your browser and a Facebook server. This action also provides Facebook the information that you have visited our Website with your IP address. If you click the Facebook “Like” button while you are logged in to your Facebook user account, you can link the content of our Website on your Facebook profile. This enables Facebook to assign your visit to our Web pages to your user account. We call attention to the fact that we, as supplier of these Web pages, receive no knowledge of the content of the transmitted data or their use by Facebook. You can find further information on this topic in the data-privacy declaration of Facebook under
If you do not wish that Facebook can assign your visit to our Website to your Facebook user account, please log off your Facebook user account.
Even though you have no Facebook user account, it is possible that Facebook obtains your IP address and stores it.

Data privacy declaration for the use of Google Analytics

This Website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses co-called cookies: text files that are stored on your computer and that enable an analysis of your use of our Website. The information produced by the cookie on your use of this Website (including your IP address) is sent to a server of Google Inc. in the United States and stored there. Google will use this information to evaluate your use of the Website, to prepare reports on the Website activities for the Website operators, and to perform additional services involving use of the Website and the Internet. Google will provide this information to third parties, insofar as such is legally stipulated, or insofar as third parties process these data on behalf of Google. Google will not connect your IP address with other data from Google Inc. You can prevent the installation of such cookies by making the required setting on your browser software. In such a case, however, we point out that you will possibly not be able to use all functions of this Website to their full extent. By using this Website, you declare that you agree to the processing of data obtained about you by Google in the manner described above, and for the purpose as stated.

You can prevent the saving of such cookies by making the required setting on your browser software. In such a case, however, we point out that you will possibly not be able to use all functions of this Website to their full extent. You can furthermore prevent the recording and the processing by Google of this data created by the cookie and related to your use of the Website (including your IP address) by downloading and installing the browser plugin from this link.

Data-privacy declaration for the use of Google +1

Recording and further submission of information:
By using the Google +1 button you can publish information throughout the world. You and other users can click on the Google +1 button to receive personalized content from Google and its business partners. Google saves both the information that you have provided for Google +1 content, as well as information on the Web page that you have viewed after clicking on +1. Your +1 data can be shown as information together with your profile name and your photo in Google services: e.g., in search results or in your Google profile, or on pages of other Websites and advertising on the Internet. Google records information on your +1 activities, in order to improve Google services for you and others. To be able to use the Google +1 button, you require a universally visible, public Google profile that must at least contain the name selected for your profile. This name will be used in all Google services. In some cases this name can also replace another name that you had earlier used when providing information on your Google account. The identity of your Google profile can be shown to users who know your e-mail address, or who know other identifying information about you.

Use of the information recorded:
In addition to the purposes of use described above, the information provided by you will be used in accordance with valid Google data-privacy stipulations. Google may possibly publish compiled statistics on the +1 activities of the users, or it can pass these statistics on to users and business partners: e.g., to publishers, advertisers, or affiliated Websites. You can read Google’s data-privacy declaration here.

Data-privacy declaration for the use of Twitter

Functions of the Internet service Twitter are integrated on our Web pages. These services are offered by Twitter Inc., 1355 Market St., Suite 900, San Francisco, CA 94103, USA. The use of Twitter and the function “Re-Tweet” will link the web sites visited by you with your Twitter account and will make them known to other users. This procedure also transmits data to Twitter. We call your attention to the fact that we, as supplier of the Web pages have no knowledge of the content of the data transmitted by Twitter or of their use. You can find further information in the Twitter data-privacy declaration of Twitter under
You can change your data-privacy settings in Twitter under

Cookie Policy

This policy explains how Kryolan UK Limited (“we”) uses cookies and how we may collect and process information about you through our website at (“Website”).

What are cookies?
Cookies are small text files that are placed on your computer (or internet enabled device) by websites that you visit.

Why do we use cookies?
We use cookies to collect information about your use of the Website and to distinguish you from other users in order to improve your experience when you browse the Website.
When you visit the Website we set Google Analytics to measure the number of visitors, to see how visitors navigate the site and to see which resources they access. The data collected using Google Analytics is anonymous. This helps us to develop new content and to improve the way the Website works.

What cookies do we use?
Our Website uses 4 kinds of cookie (using categories suggested in the International Chamber of Commerce UK’s cookie guide.
These are:
(1) 'Strictly necessary' cookies are essential in order to enable you to move around the website and use its features.
(2) 'Performance' cookies collect information about how visitors use a website in order to improve how a website works. These cookies don’t collect information that identifies a visitor.
(3) 'Functionality' cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.
(4) 'Targeting cookies' or 'advertising cookies' are used to deliver adverts more relevant to you and your interests. They are also used to help measure the effectiveness of the adverts.
The table below explains the cookies we use as at October 2018. We will update this information as and when we introduce new functionality to the Website.

Cookie name Cookie type/purpose Information collected Duration of cookie
allowCookie Usability cookie settings 1 year
has_js Usability browser capabilities Browser session
cart Usability shopping cart 1 month
ush Usability Website notification confirmation Browser session
user Session user session 1 month
SESS17e4554bc52a8e80242fb9551803f46a Session user session 23 days
cookieconsent_dismissed Usability cookie settings 1 year
desktop_version Usability display settings Browser session
__utmz Analytics Google Analytics 6 month
__utmt_global Analytics Google Analytics 10 minutes
__utmt Analytics Google Analytics 10 minutes
__utmc Analytics Google Analytics Browser session
__utmb Analytics Google Analytics 30 minutes
__utma Analytics Google Analytics 0 seconds
ga-disable-uk Analytics Google Analytics 10 years
__stripe_sid Payment payment information 30 minutes
__stripe_mid Payment payment information 1 year

By using our website, you consent to the relevant cookies being set on your device

You can refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. You should note however that by deleting or blocking cookies, the Website may not function correctly and you may not be able to access certain areas.
For further information on how to opt out of Google Analytics, please visit To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit
The Website may also link through to third party websites which may use cookies over which we have no control. We therefore recommend that you check the relevant third party privacy policies for information about any cookies that they may use.


We use the video-sharing Website YouTube to integrate videos into our Web Site. Further information on the official data-privacy policy of YouTube is available here.

Other plugins and external services

Our Web pages can also contain additional so-called plugins. The responsible suppliers (e.g., Google+, YouTube, AddThis, and others) are responsible for the respective plugins. As for the Facebook plugin, we accordingly have no control over the extent of the data that the respective suppliers record with the use of this plugin, or over the manner in which the suppliers use this data. In the event that you are not yet customer of the supplier of a plugin, or of the external service linked by means of the plugin, or if you have not agreed to data recording and use by such suppliers, we recommend that you do not click on or use such plugins. Please consult the respective Web pages of the plugin for further information on the type, extent, and purpose of data recording and use of personally related data, and on the possible processing of such data.